ICEE.Space Privacy Policy

ICEE.Space operates the https://icee.space website (the “Service”).

Please carefully read this Privacy Policy before using the Service. This Privacy Policy informs you about the collection, use, and disclosure of your Personal Information.

If you choose to use our Service, then you agree to the collection and use of your Personal Information in accordance with this Privacy Policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your Personal Information with anyone except as described in this Privacy Policy.

Note that this Privacy Policy does not apply to the https://merch.icee.space website, which has its own privacy policy.

Contact Us

If you have any questions, you can contact us at:

ICEE.Space Czechia s.r.o.

Address: Beranových 130, 199 00 Prague, Czech Republic

Contact email: info@icee.space

Information Collection and Use

Below you can find information about what Personal Information we collect, how we use it, and how long we store it.

 
Contact Requests

Type of information: your full name, email, phone number, and the nature of your request.

Purposes and legal grounds: (1) provision of services: helping you with your requests and issues; (2) legitimate interest: analysing the efficiency of our Service.

Retention period: 3 years.

 

Analogue Consultancy Requests

Type of information: your full name, email, and the nature of your request.

Purposes and legal grounds: (1) provision of services: helping you with your analogue consultancy request; (2) legitimate interest: analysing the efficiency of our Service.

Retention period: 3 years.

 

Log Data and Analytics

Type of information (in anonymized and aggregated form): (1) devise and browser information: device, browser, screen resolution, software, browser plugins; (2) geographical data: country of visit; (3) use of the Service: date, time, local time, length of the visit, visitor timeout, session timeout; (4) behavior when using the Service: time on each page, page load time, outlink clicks, downloads of our research papers and abstracts, returning visits, actions per returning visit.

Purposes and legal grounds: (1) legitimate interest: analysing traffic and improving the Service; (2) marketing: improving the Service’s usability and marketing the Service.

Retention period: as long as there is a need to use it for our legitimate interest.

 
Social Networks

Type of information: subscriptions, likes, comments, reposts.

Purposes and legal grounds: (1) provision of services: helping you with your requests and issues; (2) legitimate interest: responding to your activities, marketing analysis, social interaction, and engagement of users.

Retention period: as long as the relevant page/content/user exists on a certain social network.

Cookies

What are cookies?

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your device.

 

Why do we use cookies?

Our website uses these cookies to collect information needed to improve our Service.

 

What cookies do we use?

We use a necessary “elementor” cookie. Because we use a WordPress theme, it allows us to implement or change the website’s content in real-time. This cookie does not store any Personal Information.

 

We use two statistics cookies:

  • _pk_ses, which helps us track page requests from you. It is stored for 30 minutes after your visit;
  • _pk_id, which helps us track the number of your visits, time spent on the website, and pages you visit. It is stored for 1 year and 27 days.

 

Managing cookies

Unless you choose otherwise, we can store and process only the necessary cookie that we use. If you don’t want to be tracked by other types of cookies, you can refuse to give your initial consent or opt out later.

 

You can check the specific types of cookies in the pop-up window shown during your first visit of the Service. By clicking “Allow all cookies”, you agree with the use of cookies for all purposes mentioned above.

 

Your browser allows you to control and limit cookies on your device at any time.

Service Providers

We use Matomo (https://matomo.org/) to collect and analyze Log Data and Analytics, as described above. If you would like to opt out from being tracked by Matomo, please visit https://matomo.org/faq/new-to-piwik/how-do-i-use-matomo-analytics-without-consent-or-cookie-banner/.

Other than that, we will not share your Personal Information with third parties.

Your Privacy Rights

You can learn more and complete your requests to exercise data rights by contacting us at info@icee.space. In particular, you have the right to:

 

Withdraw your consent at any time. You have the right to withdraw the consent if you previously gave the consent to the processing.

 

Object to the processing of your information. If we process your Personal Information in our legitimate interests (e.g. helping you with your request), you can object against it. We will consider your request and, if there are no legal grounds to refuse it (e.g., public interest), stop the processing for such purposes.

 

Access your information. You have the right to know if we process your Personal Information, get full knowledge on processing and obtain a copy of your Personal Information in our possession.

 

Verify your information and seek rectification. If you find that we process inaccurate (e.g., incorrect name) or out-of-date (e.g. old phone number) Personal Information, you can verify the accuracy of your Personal Information and/or ask for it to be updated or corrected.

 

Restrict the processing of your information. When you contest the accuracy of your Personal Information, believe we process it unlawfully or want to object against the processing, you have the right to temporarily stop the processing of your Personal Information to check if the processing was consistent.

In this case, we will not process the Personal Information for any purpose other than storing it or for legal compliance purposes, if any, until the circumstances of restriction cease to exist.

 

Ask us to delete/destroy/otherwise remove the information about you. If we are not obliged to keep the Personal Information for legal purposes, we will remove your information upon your request.

 

Have your information transferred to another organization. You can request your Personal Information to be transferred to a third party.

 

File a complaint with your national data protection authority if you believe that we violate your data rights.

Security

We store your Personal Information on the servers of Nextcloud (https://nextcloud.com/) in the Netherlands. These servers have all technical measures to store the data securely and protected against unauthorized access. However, we may also transfer Personal Information locally across different jurisdictions to perform processing activities. In this case, we shall ensure the appropriate safeguards are in place to protect it. To learn more about international transfers of information, you can contact us at info@icee.space.

 

We take necessary and sufficient organizational measures to protect Personal Information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties. Immediate access to Personal Information is only allowed to our authorized personnel involved in maintaining the Services. Such personnel keep strict confidentiality and prevent unauthorized third-party access to Personal Information.

Links to Other Webites

Our Service may contain links to other websites. If you click on a third-party link, you will be directed to that site. Note that these external websites are not operated by us. Therefore, we strongly advise you to review the privacy policies of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect Personal Information from children under 13. In the case we discover that a child under 13 has provided us with Personal Information, we shall immediately delete it. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us at info@icee.space so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.